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Interview Questions  
Kinds of Interview Questions
Standard
Scenario-type
Behavioural Descriptive

Why prepare and practice interview questions ahead of time?

Preparing potential interview answers ahead of time can greatly increase your overall interview presentation. Preparation ahead of time can:

- increase your self-confidence and lessen your anxiety;
- show more closely how your skills and abilities relate to the skills and duties of the job you are applying for ;
- show where you might have potential pitfalls in the actual job interview; you can then work on these areas;
- impress upon the interviewer well-thought out answers.

Prepare your answers and practice out loud in front of a mirror, with a friend or sign up for an "Interview Preparation Workshop" in your community.

Are you aware that some questions are not to be asked in an interview? The Saskatchewan Human Rights Commission has produced an application and interview guide for both jobseekers and employers.


Standard Interview Questions

Listed below is a sampling of interview questions that you should be prepared to answer. Included are hints for possible responses. Remember that writing out your answers and practicing can help a lot! You may want to write out these answers within your job search binder.

1. Tell me something about yourself.

Most people shudder when asked this question, however this provides you with an excellent opportunity to discuss how you meet the qualification they are looking for. This question is aimed at finding out what kind of person you are, not merely about your job skills. You may wish to emphasize your personal strengths, interests and abilities. Try to keep the examples you use work related. Don't get carried away telling them only about your personal life and your recreational activities.

2. What are your greatest strengths/weaknesses?

Highlight your most positive attributes (i.e., skill, reliability, experience, enthusiasm...) Make sure to use examples to illustrate your positive qualities and how they apply to work. Do not describe any weaknesses that may be important to doing the job. Avoid making negative comments. Talk about things that you have improved and the steps you took to do so.

3. What five words would you say describe you best?

When asked to select words to describe yourself, select only positive aspects.

4. Have you ever done this kind of work before?

The interviewer is asking this question to try to find out if you have the necessary skills and experience to do the job. Never say "no" to this type of question. Since no two jobs are the same, what the interviewer wants to know is whether you can learn to do the job in a reasonable amount of time. Mention skills that are transferable, also known as Employability Skills - skills that you can apply to any work situation. Discuss your education/training and non-paid experiences in relation to this job. Employability skills are developed in any life situation; don't forget about volunteer work. Describe how quickly you have learned that type of work in the past.

5. What are your long-range goals?

The interviewer is trying to find out whether this position fits in with your long-term plans. The items to stress are that you like the company/organization, you hope to become a valuable employee, and that you hope you will be in a role which challenges you and enables you to make an effective contribution to the company. Be careful about making statements concerning your desire for promotion. Being too eager for a promotion may show you do not want the job you applied for.

6. Why do you want to work here?

When an interviewer asks you this they are trying to learn if you will be satisfied with your job and are likely to stay. It is also a way to see whether or not you have done any research on the company. Your answer can separate you from the other candidates who did not bother to research the company before the interview. Mention as many positive features about the job, company or organization as you can.

7. Why did you leave your last job?
Why do you want to leave your job?

When the interviewer asks you why you left your last job or why you want to leave your present job, they are trying to find out if you had difficulties that may also arise with them. The employer may be afraid that you don't get along very well with other people. In describing your last job, say as many positive things as you can about it even if it had many downsides - all jobs do. Try not to say anything negative about the company or your supervisor, only that your needs did not fit with the job. Never criticize the company or your supervisor- you never know who knows who. If you speak negatively about your last job or supervisor, the interviewer will think you will do the same to them. On the other hand, they will like to hear you speaking in a positive way about your old company. They will feel that you are likely to be saying the same things about them.

8. How much were you absent from your last job?

This question is asked to determine whether you are dependable. If your past attendance record was good, this question should be a breeze. However, if you missed a lot of work in your last job due to illness or personal reasons, you may need to reassure the employer that you are well now or that these issues have been resolved and you don't expect regular attendance to be a concern in the future. You need to assure the employer that you will be reliable and committed to the position you are applying for.

9. What was your last employer's opinion of you?

The best answer to the general question about your last employer's opinion of you is to have an open letter of recommendation from your last employer, which you can then summarize and show, to the interviewer. If you do not have such a letter, list the positive things they would say about you. Suggest that the interviewer contact your employer, and express your assurance that they will speak highly of you. Supply the interviewer with a list of references, including phone numbers.

10. What kind of salary are you expecting?

When you are asked about your salary requirements in an interview, the interviewer is trying to find out if your expectations are too high for them. Of course, you want as much as the company is willing to pay. However, by naming a salary at the interview, you can only harm yourself. If the interviewer insists on an answer, give a range rather than a specific number. If you know what the salary range is, mention something at the top of the range. If you have a good idea what the going rate for a job like this is, again mention something at the top of the range. If you don't know what the salary range is, add a reasonable increase to your current salary. Whatever you do- do not state this as a solid figure. Let them know the salary you mentioned is negotiable. The real salary negotiations will start after you have been offered the job.

11. Why should we hire you instead of someone else?

When you are asked this direct question, the interviewer is asking you, in a sense, to make their decision for them. If you have to hesitate or can think of only one or two reasons, then they will feel that the reasons are not too obvious or not sufficient. You should quickly list your skills and positive characteristics.

12. What kind of machines/software can you operate?

If the interviewer asks this question, then, obviously, skill in this area is very important, and you should detail your experience and skills. Be as clear as possible about your expertise- it shows you know what you are talking about. If the interviewer asks about equipment you haven't had experience with, describe what types of similar packages/machines you have worked with, and convey your confidence that you can learn quickly.

13. Can you work under pressure or tight deadlines?

This question indicates that your job will involve working under pressure and deadlines, so reassure the interviewer by giving examples of paid or unpaid activities that involved deadlines/pressure. Mention several examples, stressing how capable you were in rising to the occasion, that you did not mind the stress, and possibly even enjoyed it!

14. What do you think of working in a group?

With this question, you are being asked to demonstrate your ability to get along well with others. Speak of the advantages of working in a group. For example, you might explain how the various individuals in the group complement one another in carrying out certain tasks. Be prepared to give concrete examples of personal experience in a group.

15. When can you start?

Try to give them a date as soon as possible. Many things may cause you to hesitate about committing yourself. Now is not the time to mention them. If you hesitate now, you may not get the job offer. Maybe you are uncertain about wanting the job, have scheduling problems, or are waiting to hear about other job opportunities. Wait until you are actually offered the position to discuss your concerns.

16. Would you be willing to work as a temporary or contract employee?

Consider this a viable alternative to permanent employment. Temporary/contract work will get your foot in the door, give you a chance to prove yourself, give you new current experiences and additional references. Think hard before turning down this valuable opportunity.


More Standard Interview Questions

Think of your own answers for these questions -- practice makes perfect!

What attracted you to this position?

Are you a team player?

Why should we hire you?

What parts of a job do you find most/least satisfying?

What motivates you?

What are the most important rewards you expect in and from your career?

What would you say has been your proudest accomplishment(s) so far? What has been your greatest disappointment?

What have you learned from some of the jobs you have held?

What have you learned from your mistakes?

What qualifications do you have that make you think you will be successful in this position?

What have you done which shows initiative and willingness to work?

What are your short/long-range goals, and how are you preparing yourself to achieve them?

What do you see yourself doing five years from now?

 
Scenario-type Questions

What would you do in this situation? Then the employer goes on to describe a work-related situation. Some examples are:
How would you deal with an upset customer on the phone?

What would you do if a conflict arises between yourself and a co-worker? Or yourself and your supervisor?

Panic time! So much to think about and so little time to think. Keep your cool, analyse the question and often you will find you have the necessary background to answer.

Take your time. Answer carefully. The interviewer is trying to gauge your ability to function under pressure, and to analyse and solve problems using sound judgement.

Ask for further details or explanations where necessary. Don't trust your memory in a stressful situation, jot the question down (on the paper and pen you brought with you to the interview) and any details they give you.

Refer to your notes when you have completed answering the question to be sure you really answered what they were asking you.

Keep in mind the general steps of problem solving:

Collect information (ask for clarification from the interviewer).

Analyse the information (think through before answering).

Classify it by order of importance (what are the most important things to talk about).

Reach a decision (be clear with your answer - a clear, confident response which is wrong is better than a response which is vague and muddled.).

Communicate the decision (speak clearly, confidently, and concisely).




 
Behavioural Descriptive Questions

In addition to preparing for standard and scenario-type questions, you should be prepared for questions which ask you to talk about a particular incident from past experience. These are called behavioural descriptive interview questions and are becoming more common place in interviews. The reason is that many professionals within the field believe that the best predictor of future success is recent past experience.

Several examples are:

Describe a time when you had to deal with an irate customer on the phone.

How did you go about supervising your staff at your last job?

Give an example of a time in which there arose conflict between a co-worker and yourself and what you then did about it?

Give an example of a time when you had to use your organizational skills to complete a project on a deadline.

To help prepare you for behavioural descriptive interview questions, first determine what skills and abilities you have that the job also requires and then think of specific examples that could demonstrate these skills and abilities.

The examples you choose should include a brief description of:

What was the situation?

What action did you take?

What was the outcome or result?

How recent was it? (the more recent, the better!)

How frequently would you be in that situation?

If you have not prepared for a particular interview question, take a moment to think about your answer before responding.

Try this site for more help on understanding and answering behavioural descriptive interview questions.


 
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