My name's Dave Radu. I work for Regina Transit System which
is the public transportation system in the City of Regina.
I've been with the city coming on twenty-four years now and
in my present capacity as a Transportation Assistant, I've
been doing that for the better part of seven or eight years.
[Job Description:]
Basically when I got into this field of work
I thought it was a very mechanical kind of
job where you come to work; you drive the
bus. What I found very early in the process
is that this is a people business. The mechanical
part of the job either comes naturally or
you wouldn't be interested in it anyway.
So basically, a lot of the things I had to
learn were in regard to people skills. I
think the best way to put that in perspective
is that most people have the wrong view of
what this job actually is. I think if you
do it on a percentage split - what the job
actually involves - probably twenty per cent
of the job is actually driving, eighty per
cent of the job is dealing with the passengers,
the people and the traffic. Those are the
kinds of things.
[Teamwork Skills:]
If this job is going to drive you around the
bend, it will be the people side of it as opposed
to the driving part of it. I think I am a very
easygoing person - very out-going. I think
that people feel comfortable being around me.
Part of the job requires teamwork in regards
to getting the job done - getting the information.
That management does its job in regards to
trying to ascertain what the public requires.
That's passed on to supervisors, which is passed
on to the drivers, so there has to be that
cohesion between the workers.
I think one of the things that makes that
difficult in this industry is that you are
pretty much on your own. You'll come in you
know first thing in the morning, pick up what
you need to do your job and basically you're
here for ten minutes and then you're gone.
A lot of the people you'll never see. There's
some operators here (now that I'm in this capacity)
that I haven't seen for six or eight months.
[Leadership Skills:]
I think you have to lead a lot by example
- even though you don't have that close knit
group where you're in the same office space
all day long. To gain any kind of credibility
in this business I think you have to develop
a good working relationship with the people
you work with. They have to have an image of
what you are like. I think that will reflect
in how they deal with you and how they do their
job.
[Change & Adaptability:]
This industry has changed very dramatically
over the twenty-some years that I've been here.
If people come into a business like this (or
any kind of business really) and think that
it's going to stay like that forever, it's
not the case. If you're going to get any kind
of advancement or any kind of work cohesion
with your fellow workers, you have to change.
That's just the way it is. I think how readily
you adapt and how quickly you can adapt will
basically determine where you go.
[Typical Work Day:]
A typical work day for me, come rolling in
in the morning, basically get logged in - all
that kind of good stuff. I usually show up
here around quarter to eight, ten to eight,
in that time frame. By doing that the system
has already been on the road for three hours.
So that's where the regular part of the system
basically takes care of itself. It's very structured.
It's all scheduled. So those kinds of things
it can do on its own.
So I'll come in the morning and what I do
is take care of accidents, incidents, customer
complaints - those kinds of things. So the
very first thing I'll do is I'll go into (there's
an area in the dispatch office where all those
things are turned into) that area, see what
kinds of things there are to deal with from
yesterday or if there were any accidents yesterday
or last night.
Then I go through the Road Supervisory Reports.
Basically that will give me an indication of
things that might have happened yesterday on
the road or later last night in regards to
accidents, or detours, or some incidents or
those kinds of things.
[Hours Of Work:]
My normal day starts at 8:00 o'clock in the
morning - basically you're done by 4:45 pm.
But that's a guideline, that's not structured
hours. All depends what happens and where it
happens. Sometimes we do things that go right
through lunch. Sometimes things come up and
you're here until it's done.
[Most Challenging Aspect:]
Probably the most challenging part of it is
having to deal with things after the fact So
you have to have a good knowledge of how the
system operates, what you can and can't do.
We've done things where we've moved significantly
large groups of people and it seems like there's
a virtual endless string of buses where in
the reality of it, you are using a very small
number of buses. How you schedule it and how
they move around seems to make it look like
there's just an endless array. I think a good
example of that is when we did the Grey Cup
in '95. Numerous people commented after that
they just couldn't believe how quick we moved
people around with the numbers of vehicles
that we used. It's just a matter of knowing
your capacity, knowing what your system can
handle and scheduling it accordingly. It sure
is nice when your plan comes together. If you
can pull off something like that and make it
very transparent with people that are using
the system (or using the service you are providing)
and it works very well for them, that's very
gratifying.
So if you’re out there looking for a
job that you know gives you a lot of flexibility,
you're basically your own boss, you don't have
somebody looking over your shoulder and people
are kind of your thing, then this would be
a great job for you.