When an employee is doing well in their current job and is
eager to take on new work, assigning new responsibilities can
be a positive move. For many employees, this is welcome recognition
that they have been doing a good job. The employees get the
chance to widen their experience and challenge themselves.
The employer gets employees who can do a wider variety of work.
It is important to provide training in the new work, along
with the close coaching you would give a new employee. It is
also important to make sure that the person’s regular
work is getting done. The excitement of the new work sometimes
means that the regular work gets set aside or moved onto someone
else’s desk.
Although employers often think that assigning new responsibilities
is recognition for work well done, keep in mind that there
is a big difference between giving someone more work as a reward
and saying thank you or providing a token of thanks. Don’t
abuse your best workers by constantly providing them with more
to do. Do remember to express your appreciation for the work
they have done.